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Soda Siphon Support

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After looking through the Knowledge Base, I still do not know how to fix my product(s). What should I do?
You can visit our Customer Support page and call or email our Customer Service department and we will help you to troubleshoot the issue you are having. Please have the following information ready to
Can I put juices or alcohol into my soda siphon?
The soda siphon is only suitable for the preparation of water.
Is my product compatible with other parts from different companies?
In order to assure the proper functioning of your product, only use original Whip-It! parts. Never combine parts with other manufacturers' products. Do not attempt to make any modifications to the pro
My product still falls under warranty, how do I go about getting it repaired?
Please visit our Customer Support page and call or email our Customer Service department so we can assist you with repairing or replacing your product in accordance with our warranty.
What do I do if a piece is missing from my product?
Check to see if the bottom of the product's box contains additional pieces. If you still cannot locate an item, please visit our Customer Support page and call or email our Customer Service department
Why does my soda siphon not have any carbonation?
Observe the following steps when preparing your water: Make sure you fill the bottle with cold water. To make your soda water is fizzy, screw the charger on and shake the siphon for a minute. NOTE: Th
Why is my soda siphon releasing water after I screw on the charger?
Do not fill the bottle without first inserting the measuring tube. Make sure that the measuring tube is secured properly on the neck of the bottle. You will notice that the the bottle is full when wat